Terms and Conditions
These Terms and Conditions govern your use of the Zeos Electrical website and services. By accessing our website or engaging our services, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, please refrain from using our website or services.
General Information
Zeos Electrical is a licensed and insured electrical service provider operating across Sydney, including Ausgrid and Endeavour areas. Our NSW Electrical Licence number is 394766C, and we are authorised to perform Level 2 ASP work.
Services Offered
We provide a range of electrical services including but not limited to:
- Level 2 ASP services
- Switchboard upgrades and compliance
- EV charger installations for residential, commercial, and industrial sites
- Smart meter installations and upgrades
- Smart home automation systems
- Lighting and data solutions
- Shop and office fit-outs
- Safety inspections and compliance reports
- Emergency and after-hours services
All services are subject to availability and may vary depending on location, project scope, and regulatory requirements.
Quotes and Pricing
Quotes provided by Zeos Electrical are based on the information supplied by the client and are valid for a limited time as specified in the quote. Final pricing may vary depending on site conditions, additional requirements, or changes to the scope of work.
We strive to offer transparent pricing and will communicate any changes before proceeding. All quotes are obligation-free until formally accepted by the client.
Booking and Scheduling
Clients may request a quote or book services through our website, by phone, or via email. We aim to respond to quote requests within 24 hours during business days.
Service appointments are scheduled based on availability and client preferences. Zeos Electrical reserves the right to reschedule appointments due to unforeseen circumstances such as weather, emergencies, or supplier delays.
Payment Terms
Payment terms will be outlined in your quote or invoice. We accept various payment methods and may require a deposit for certain projects.
Late payments may incur additional fees or interest. Zeos Electrical reserves the right to suspend or cancel services if payment terms are not met.
Warranty and Liability
All work performed by Zeos Electrical is covered by a workmanship warranty in accordance with Australian standards and regulations.
We are not liable for damages or losses resulting from misuse, unauthorised modifications, or failure to follow safety guidelines after installation.
Our liability is limited to the scope of services provided and does not extend to third-party products, software, or systems not installed or maintained by our team.
Emergency Services
We offer emergency and after-hours services across Sydney. While we strive to respond promptly, availability may vary depending on technician schedules and location.
Emergency call-outs may incur additional charges, which will be communicated clearly before dispatch.
Intellectual Property
All content on the Zeos Electrical website, including text, images, logos, and design elements, is the intellectual property of Zeos Electrical or its licensors. You may not reproduce, distribute, or use our content without written permission.
Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.
Third-Party Links
Our website may contain links to third-party websites such as Google Reviews. These links are provided for convenience only. Zeos Electrical is not responsible for the content, accuracy, or privacy practices of external sites.
Changes to Terms
Zeos Electrical reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after changes are made constitutes acceptance of the updated terms.
Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:
Phone: 1300 00 ZEOS
Email: admin@zeoselectrical.com.au
Business Hours: Monday to Friday – 7:00 am to 5:00 pm
Service Areas: All of Sydney, Ausgrid and Endeavour areas