Overhead or Underground Supply Planning
Moving a connection underground is not simply choosing a different cable route. Network requirements, property boundaries and civil work can determine whether a proposed arrangement is feasible.
Explain why the connection is changing
Tell the assessor whether the project is a renovation, a damaged connection, a proposed pole removal or a change to site access. Those starting points can lead to different options. Include future building or driveway plans so the route is not designed around a layout that will soon change.
Avoid assuming underground supply is always possible or preferable. Ground conditions, existing services, network connection points and access can all affect the proposal. Ask for options and constraints before deciding on a preferred appearance.
Identify the network and work boundaries
NSW Level 2 accreditation and distributor authorisation are distinct requirements. Confirm the proposed provider has the relevant current authorisation for the network and category of work; a general electrical licence or business description is not enough evidence for every connection task.
Ask who handles the application, connection design where required, electrical work and distributor coordination. Metering may involve the retailer and its appointed parties separately. Put those responsibilities in writing rather than assuming one quote covers every organisation involved.
Treat excavation as its own coordinated scope
Describe driveways, garden walls, drainage and other obstacles. Underground routes may need locating of existing services, excavation, permits and reinstatement. Do not dig a trial trench or approach exposed electrical infrastructure to help with the assessment.
Ask who arranges civil work, which surfaces will be restored and what happens if the proposed route is obstructed. Access across another property or a public area may need permissions beyond the homeowner’s approval.
- A site plan showing buildings, boundaries and proposed changes.
- Known access restrictions and surface finishes to be reinstated.
- A clear division between electrical, civil and approval costs.
Confirm the sequence before booking trades
Connection work may depend on approvals and an arranged interruption. Ask which prerequisites must be complete before a date can be confirmed and which conditions remain provisional. Do not assume a renovation programme overrides the distributor’s requirements.
Use the ZEOS Level 2 service enquiry to describe the proposed change and ask which authorisations and coordination apply. Keep any appointment subject to confirmation of the specific site and network scope.
General planning information, not a diagnosis or electrical work instructions. Requirements and equipment suitability must be confirmed for your property.
Need help with level 2 asp services?
Provide the site plan, reason for the connection change and known network details. Ask for scope boundaries, current relevant authorisations and the approvals needed before work can be scheduled.
Explore Level 2 ASP Services with ZEOS →
